Who we help
Caring is in our DNA. When Queensland Steel & Sheet (QSS) started more than 36 years ago over a handshake between two friends, our founders had a vision of creating something unique in the steel distribution industry.
A company that puts customers at the heart of the operation and delivers the best products available with a premium level of service. These values still underpin our business today and into the next generation.
As a company we are constantly evolving, exploring cutting edge technologies and processes that can deliver immediate and everyday benefits to our customers.
We are proud to be different. We are proud to say we care and that our customers and staff are treated like family. As one of Australia’s longest running, family owned steel distributors, QSS is where quality steel meets trusted customer service.
Our team boasts over 150 years of combined service in the steel industry. This unique level of knowledge and experience ensures we understand what you need to grow and develop your business.
As a privately owned Australian company, we look after you. We started as a small, family run company and remember how challenging it can be. That’s why we value loyalty and focus on building strong relationships with our customers because we all win when we support each other.
Today QSS is a large, diverse company with over 30 staff. But don’t let our size fool you. We still retain the agile and responsive mindset that led to our success. This allows us to make decisions quickly, get answers for you and create solutions that work for your individual business needs.
Our Customer Care Team
CEO & Managing Director
As the daughter of a steel merchant, I remember spending my school holidays in the warehouse helping my father. It’s fair to say this industry is in my blood. I’ve been around it for as long as I can remember. I’m proud to be the only female CEO leading a steel company in Australia today. But I’m even prouder to be leading this family business into a second generation and continuing the focus on everything that makes this business great – exceptional customer service and high-quality products and at the best price possible.
Before officially joining the QSS team, I worked for over 12 years in retail construction development for several companies, including Suncorp and Mirvac. From these experiences, I’ve brought new ideas and process into the business that our customers are now benefitting from. I’m the mother of three boys and when I’m not in the office or the warehouse you’ll find me enjoying time with them and my husband.
Going the extra mile and providing hands-on support to our customers is something I take great pride in. I thoroughly enjoy working for a family owned and operated business. The culture at QSS fits well with my personal values around building long term relationships with clients and having a little fun while we do it.
I’ve worked in the steel industry for over 12 years including with a couple of multinational companies. This experience has given me a great understanding of the needs and challenges different clients face. Whether your regional, remote or city based, it’s my responsibility to make whatever you need to happen.
As a father of three boys, I appreciate having a good work-life balance, which QSS supports. Outside of work, I enjoy fishing, camping, dirt bike riding and spending time with my family.
Relatively new to the steel industry – compared to the wealth of experience I find myself surrounded by at QSS – my background is within international engineering companies. I’ve always been committed to providing my customers with a collaborative and consultative experience backed by premium products. Going above and beyond to support and grow mutually beneficial partnerships. I feel confident in what I can offer my customers, knowing that I am supported by QSS who really do live and breathe their mantra ‘a company that puts customers at the heart of the operation and delivers the best products available with a premium level of service’. In my leisure time, you’ll find me on a footy pitch or with my partner and dog enjoying the outdoors.
I have been in the steel industry for 36 years selling a range of product into a variety of different industries. For me it’s about building a relationship with customers, knowing their needs and servicing the account accordingly. Building trust between QSS and their business. The industry has changed quite a bit over my journey. But the one constant has been meeting good people with all sorts of different characters and forging friendships and building a trusted bond. When not at work, I enjoy spending time with family and friends, especially my grandkids. I also love my sport and thoroughly enjoy having a schooner and punt with my mates.
As QSS’ Logistics Manager I run day-to-day operations in the warehouse and manage distribution via our fleet of trucks. I make sure we deliver on our customer service promises. That means ensuring each order is processed quickly, packed and loaded carefully, and delivered in the way our customers expect.
I’ve been with QSS for over 20 years. Initially, I started out driving the trucks before moving up into the logistics role. This experience as a driver has proved invaluable in refining our processes including perfecting the way we pack the trucks and knowing the best delivery routes for each customer. QSS treat their staff and customers like family and that’s the type of business I like being part of. When I’m not at work, I enjoy getting away camping and spending time with my wife and family.
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Widest Product Range
Bringing you dozens of product lines sourced from the best steel mills around the world. From plate, gal and colour to hot rolled, cold rolled and zinc, to name just a few.
High Quality Products
Quality matters at QSS. We pay attention to the small details, so you don’t have to. Our team are responsive and professional and our products don’t disappoint.
Trusted Customer Service
QSS is where quality steel products meet great customer service. Just-in-time ordering, real-time notifications and friendly customer service are just a few of the benefits you enjoy.
Queensland’s leading second generation, family owned steel distributor. Bringing the widest range of quality products together with trusted customer service.
58 Tingira St
Pinkenba, Qld, 4008
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